FREQUENTLY ASKED QUESTIONS ABOUT PURCHASING THE CG-LOCKT
I am a Canadian customer. How do I order a CG-Lock? Orders From Canada must be made through the regional distributor at www.cglockcanada.com
I am an EU customer. How do I order a CG-Lock? Orders From The European Union must be made through the regional distributor at www.cg-lock.co.uk
Is my Credit Card Information safe? Our web store is hosted and processed by Yahoo Shopping, one of the most trusted names in e-commerce. When your personal information is entered, it is done via SSL. (https) The industry standard for e-commerce transactions.
How do I check the status of my order? Order status is updated when your order is processed. USPS Express Mail tracking information will be provided as soon as we recieve the tracking number. E-mail us at firstname.lastname@example.org to request an update of your order status.
What does shipping cost? Shipping costs are calculated when you place your order. Costs incurred are based on the total weight of your order. You will see the calculated shipping costs listed in the price block of your order sheet before your order is submitted.
I have lost a part to my CG-Lock. How do I order a replacement? Please contact us via e-mail at email@example.com to obtain replacement parts for your CG-Lock.
Will the CG-Lock fit every car? No. The CG-Lock does NOT fit all cars. It does however, fit most cars. The CG-Lock is designed ONLY for use with specific factory-installed (OEM) standard three-point lap/shoulder harnesses. If someone buys a CG-Lock and determines the CG-Lock will not fit their vehicle, they may return the CG-Lock for a full refund (see www.CG-Lock.com for the return instructions).
I have read in web forums that I need a "curved" CG-Lock for my vehicle. How can I get one? Currently we are only shipping curved CG-Locks. Curved CG-Locks provide a better clamping fit to most seat belt tongues.
I have read through all the information and I still need answers. Now what? If you have any other questions, please e-mail us at firstname.lastname@example.org. We answer e-mail within 1 business day in most cases.
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