You may return a CG-Lock to Mather Automotive Innovations, Inc. for a full refund of your purchase price or a replacement if you follow the RETURN POLICY requirements described below.
- For all returns, the Return Form in the yellow brochure that accompanied your CG-Lock MUST be completely filled out and typed or printed legibly.
- If the CG-Lock fails within one (1) year for any reason other than those specifically described in this policy, you will be sent a replacement CG-Lock at no cost. Unacceptable reasons for return include damage caused by improper use (such as closing a car door on the CG-Lock or stripping the screws) and improper installation. Quality of workmanship and parts failure is covered for replacement only.
- If the CG-Lock was in use at the time of an accident, return it and you will receive a replacement at no cost. Do not use the CG-Lock after the accident. Examine the seat belt for damage (seat belts should be replaced after an accident, too).
- If the CG-Lock does not attach properly to your seat belt, return it within 30 days of purchase and you will receive a refund of your purchase price and the base shipping (postage) and handling fee if your receipt shows you paid one.
All other reasons for a return, and determinations of return or replacement, are at the discretion of Mather Automotive Innovations, Inc. whose decisions are final.