Special programs
CG-LockT Money back guarantee
policy
You may return a CG-Lock to Mather Automotive Innovations, Inc. for a full
refund of your purchase price or a replacement if you follow the RETURN POLICY
requirements described below.
. For all returns, the Return Form MUST be completely filled out and typed
or printed legibly.
. If the CG-Lock fails within one (1) year for any reason other than those
specifically described in this policy, you will be sent a replacement CG-Lock
at no cost. Unacceptable reasons for return include damage caused by improper
use (such as closing a car door on the CG-Lock or stripping the screws) and
improper installation. Quality of workmanship and parts failure is covered
for replacement only.
. If the CG-Lock was in use at the time of an accident, return it and you
will receive a replacement at no cost. Do not use the CG-Lock after the accident.
Examine the seat belt for damage (seat belts should usually be replaced after
an accident, too).
. If the CG-Lock does not attach properly to your seat belt, return it within
30 days of purchase and you will receive a refund of your purchase price and
the base shipping (postage) and handling fee if your receipt shows you paid
one.
All other reasons for a return, and determinations of return or replacement,
are at the discretion of Mather Automotive Innovations, Inc. whose decisions
are final. CG-LockT
Return Policy
To return your CG-LockT for any reason, you must use the CG-Lock RETURN FORM.
No other form is acceptable. The form can be found in this brochure or on
line at www.CG-Lock.com
1 Complete the form as directed. Note: the
information MUST be typed or printed legibly to be processed!
2 Pack the CG-Lock and the completed Return
Form in an appropriate package, box or container.
3 Address the package, box or container to:
CG-Lock Returns
Mather Automotive Innovations, Inc.
50 SLASHPINE CIRCLE
HOCKESSIN, DELAWARE
19707-1027 USA
4 Apply sufficient postage, obtain a delivery
confirmation receipt for your own protection, and insure the package. Mather
Automotive Innovations, Inc. is not responsible for lost or undelivered returns.
Return Processing Procedure:
1 Your return will be processed under the
applicable "Guarantee" Policy provision.
2 You will receive your refund or replacement
CG-Lock within eight (8) weeks.
3 In the unlikely event that you do not receive
your refund or replacement in eight (8) weeks, contact us by letter using
the address above. Include your daytime phone number or e-mail address. Include
a copy of the delivery receipt.
